Cheating by RelianceIndiaCall Calling Card

[aggarwal_nidhi]

I am writing after talking to customer service executive regarding the billing issue and sending 3 emails to customercare@relianceindiacall.com. Unfortunately nobody
has responded to my email yet.

Last week Reliance's recharge application was not working and I had tried a couple of times unsuccesfully to recharge my reliance card.

Then I had called customer service and found, Reliance's technical team is working to resolve this issue. Still the amount got deducted from my credit card twice.

Even after sending them word document has the print screen of my credit card statment as suggested by customer service excutive nobody has responded yet. This has happened with one of my friend as well earlier. Reliance is just cheating people and there customer service is pathetic.

And now I feel may be reliance has been doing this earlier also, usually nobody checks statements always.

[gfriedm1]

that's horrible to hear. its important to purchase calling cards from honest reliable companies. Check to see how long the company has been in business, read reviews of the companies if possible. Look on e-pinions for reviews if necessary.

Never underestimate the value of honest, reliable customer service. it's incredibly important.