sam_sam
04-06-2006, 12:01 AM
Hi,
Just wanted to tell people about the shitty customer service that i got from reliablecom.com.
I had purchased a Golder Moments phone card to india bombay from them and i never got a access number . So i checked on their website didnt find the 1-800 or 1-888 access number i called them on Monday spoke with a agent called Frank he said when you need to buy a new phone card login to your accound and you will be able to purchase it without paying it he said thats how we handle refunds so today i logged in and never was able to see that option. He made a big joke of me. So i called today and spoke with a supervisor and he was explaining the same thing was on phone with them for 40 mins they suck like anything i have to call my bank to get a refund .
Just wanted to warn you guys about it,.
Never ever purchase a phone card from www.reliablecom.com and if you do then GOD help you.
thanks,
Sammy
Just wanted to tell people about the shitty customer service that i got from reliablecom.com.
I had purchased a Golder Moments phone card to india bombay from them and i never got a access number . So i checked on their website didnt find the 1-800 or 1-888 access number i called them on Monday spoke with a agent called Frank he said when you need to buy a new phone card login to your accound and you will be able to purchase it without paying it he said thats how we handle refunds so today i logged in and never was able to see that option. He made a big joke of me. So i called today and spoke with a supervisor and he was explaining the same thing was on phone with them for 40 mins they suck like anything i have to call my bank to get a refund .
Just wanted to warn you guys about it,.
Never ever purchase a phone card from www.reliablecom.com and if you do then GOD help you.
thanks,
Sammy