VFS Site errors

[neeru123]

:confused:

Hi.

I have been trying to find out the availability of appointments for visitor visa in Chennai and have been consistantly receiving the "Server Error". My parents took the appointment in India (through VFS) and got an August 1st appointment. I am trying to reschedule this to an earlier date. Please help me answer the following questions:

1) When I try to reschedule the appointment, I have been receiving the "Invalid Receipt Number error". I triple checked that the number I was giving is accurate. Is this normal? Can I reschedule their appointment on the website eventhough the appointment was made by VFA field office in India?

2) If I can't reschedule their existing appointment, can I cancel it or do we have to go to the field office to have them cancel the appointment first (and then restart the application/appointment process online)?

3) Why am I getting the "server error" when looking-up for available appointments? Am I doing something wrong?

thanks for your help.

[dahlia2105]

1. No , u can't

2. have to goto the local ofice to reschedule/cancel

3. VFs has many errors, so just keep on trying.

[neeru123]

Thanks for the response.

So, if I go to the local office and get it cancelled, can I then create a "new" appointment myself online? and subsequently reschedule it to an earlier date as needed?

Thanks again for your help.

[dahlia2105]

yes, thats what I believe. confirm that with local VFS also.

[neeru123]

Thanks. .Will update this forum once I am successful in rescheduling.

[peace]

Thanks. .Will update this forum once I am successful in rescheduling.
Hope you remember to update ur experience irrespective of your success